Support
At Rocket Riches Casino, we understand that questions can arise at any moment during your gaming journey. That's why we've built a responsive support system designed to address your concerns quickly and effectively, no matter when they occur.
Fast and Friendly Customer Support
Our dedicated support team is available 24/7 to assist with any questions or issues you might encounter. Whether you're wondering about a pending withdrawal, need help with a game feature, or have questions about your account, our agents are ready to help.
You can reach our friendly support team via email at support@rocketriches.com. Most email inquiries receive responses within 2-4 hours, ensuring you're never left waiting long for assistance.
Common Support Questions
Our players frequently ask about:
- Account verification procedures
- Deposit and withdrawal methods
- Bonus terms and cashback eligibility
- Game rules and features
- Technical assistance with games or the platform
Banking and Payment Support
Rocket Riches Casino offers multiple secure payment options to accommodate different player preferences, including:
- Visa and MasterCard credit/debit cards
- E-wallets like Neteller and Skrill
- Bank Transfers for larger transactions
- Bitcoin for crypto enthusiasts
- PaySafeCard for added security
Our finance team processes withdrawals promptly, with most requests completed within 24 hours after verification.
Game-Related Assistance
With over 27 top software providers including NetEnt, Pragmatic Play, and Evolution Gaming, our game library is extensive. If you encounter any issues while playing popular titles like Unicorn Reels Slots or Gem Splitter Slots, our technical support team can help troubleshoot and resolve problems quickly.
Daily Cashback Support
Questions about our signature 20% daily cashback offer? Our support team can explain how to maximize this benefit, including the 10x wagering requirements and claiming process. Remember, cashback must be claimed within 24 hours after gaming sessions.
Security and Responsible Gaming
Your security is our priority. If you notice suspicious account activity or need assistance with responsible gaming tools, contact our support team immediately for prompt assistance and account protection.
We're Here to Enhance Your Experience
At Rocket Riches Casino, support isn't just about solving problems—it's about creating a better gaming experience. Our team is committed to providing clear information, quick solutions, and friendly service so you can focus on enjoying our extensive game selection and promotions.
Have a question? Don't hesitate to reach out—we're here to help make your time at Rocket Riches Casino enjoyable and worry-free.